5-Year Manufacturer's Warranty
Every Storm is covered by a 5-year manufacturer's warranty from the date of purchase. Your warranty card must be completed in full and include the serial number, the date of sale, and the seller's signature.
Warranty coverage includes:
- The electronic components of the device.
- Shipping costs for warranty cases (covered by the seller).
- If the product is resold, the warranty remains valid only for the original warranty card holder.
The warranty does not apply to:
- Damage caused by foreign objects or liquids entering the fan.
- Evidence of unauthorised repairs.
- Damage from natural disasters.
Returns
- Change of mind: If purchased through the website and unopened and unused, you may return it within 14 days of receiving your order, in its original packaging, in line with the Consumer Contracts Regulations.
- Once opened and used, returns cannot be accepted for hygiene and safety reasons, unless the item is deemed faulty.
- Faults: If you believe your Storm is faulty, contact NIBOVI within 30 days of receiving your order with a written description of the issue, supporting photos or video, and your original order number and warranty number. If found faulty, NIBOVI will arrange a replacement, repair, or full refund as appropriate.
Please note: perceived loudness, size, or user preference does not constitute a fault. All specifications, including noise level, suction speed, and dimensions, are stated on the product page to help you make an informed decision.
📩 customercare@nibovi.com
This does not affect your statutory rights under UK consumer law.
Installed correctly and kept clear, with a clean intake and outlet, your Storm will keep your workspace clean and breathable service after service.